Ongoing Feedback Loops and Reassessment


Ongoing Feedback Loops

Effective mechanisms for understanding how communities of color respond to your efforts are necessary to be a fully inclusive organization. In addition to formal information gathering, such as surveys or focus groups, integrate other ways of receiving feedback from your internal and external stakeholders.

For example, if you do an annual board assessment, include questions about inclusiveness. When you meet with donors, especially donors of color, ask how they perceive the organization to be in addressing issues of diversity and inclusiveness. Ask staff who work with your constituents to develop a consciousness around inclusiveness and to initiate conversations with constituents about how the organization is perceived in communities of color. If you are connected with leaders in communities of color, ask these individuals for feedback about your organization.

Most importantly, think about how you can continue to build a culture that values learning related to inclusiveness and that embraces constructive feedback as an opportunity to continue to improve.



Over time, it may be beneficial to gather additional information regarding certain elements of your community, your field, and, especially, your organization. In addition to giving you important information about the progress you have made as an organization (or perhaps even any steps backward you may have taken), you may uncover new information that was not available the first time around. Reassessments can also refocus your organization if you should lose momentum.


Measuring Outcomes

Tracking Progress Toward Completing Blueprint Objectives

Tracking and Documenting Lessons Learned