Note: For the purposes of this website, an organization's constituents are defined as the people who benefit from the services provided by the organization. Certain individuals may be both beneficiaries of services and supporters. However, donors who give money to an organization but who do not directly benefit from the services provided are not, for the purposes of this website, considered constituents. To refer to those who receive services from programs, human services organizations often use the terms "clients" or "consumers," while arts organizations may use the terms "audience members" or "visitors," and education-related organizations may refer to "students." This section uses the term "constituents" to include all of these groups.
The Denver Foundation's Inclusiveness Project stresses that inclusive organizations are generally more effective than organizations that are not inclusive. There are many ways an organization's inclusiveness demonstrates effectiveness, such as the ability to raise money from diverse communities and the ability to communicate effectively with stakeholders. However, the most important indicator of effectiveness related to inclusiveness is usually an organization's ability to develop and implement inclusive programs successfully. An organization's programs are the manifestation of the organization's mission. Other elements of inclusiveness generally help to ensure that an organization's programs serve all of the target populations effectively.
For example, one important reason to have an inclusive board of directors is to ensure that the board gives consideration to issues of inclusiveness when they develop policies related to the organization's program and mission.
Programs and constituents involve two key variables:
- Quantity: Are the people who benefit from your programs roughly equivalent to the demographics of the population you're trying to serve? For the most part, this is a question related to constituents.
- Quality: Do constituents who are people of color and white people receive equal benefits and services from your work? For the most part, this is a question related to programs.
Complete Developing an Action Plan for Programs.
Creating More Inclusive Programs and More Diverse Constituents
Visit Related Links and search under "Program Development" for more on this topic.
Let your mind start a journey thru a strange new world. Leave all thoughts of the world you knew before. Let your soul take you where you long to be ...Close your eyes let your spirit start to soar, and you'll live as you've never lived before.
- Step 1: Creating Structure
- Step 2: Consultants/Training
- Step 3: Making the Case
- Step 4: Gathering Info
- Step 5: Creating a Blueprint
- What is a Blueprint?
- Using Your Data
- Mission and Values
- Board of Directors
- Organizational Culture
- Marketing and Community Relations
- Programs and Constituents
- Fundraising and Membership
- Writing Your Blueprint
- Finalizing Your Blueprint
- Approving Your Blueprint
- Step 6: Implementing the Blueprint
- Sample Documents
- Next Steps for Your Organization